Had a bit of a mix up at the beginning by being sent the wrong item accidentally, but customer service emailed me back quickly within an hour of me pressing send with a return label and new order number for the correct product. It works amazing! I just wish the usps took better care of fragile packages. The bottom teapot was broken, but I have one that works.

This is honestly one of the coolest things I have ever received and I can't stop using it. Easily the most interesting and most beautiful tea brewer EVER. It also makes a damn tasty cup of tea. I just can't say enough wonderful things about how cool it is!!!! Super easy to clean, super easy to set up, and all around a statement piece. LOVE this brewer!

I am very in love with my new tea Brewer it's very easy to use and makes a fabulous statement piece on my counter

Received this absolutely beautiful brewer, but after reading the reviews it made me a little nervous. Decided to do a trial run immediately and it worked perfectly!! Once I realized how the gray release button actually worked and poured tea from the pitcher gently, it worked like a charm! Not only did the tea taste excellent, it looks gorgeous on the countertop.

Yea brewer leaked all over and the screen fell apart customer service was no help !! Don’t buy the brewer from them the tea is very good.